Frequently Asked Questions
Everything you need to know about our organic essentials.
What makes your cotton organic?
We use 100% GOTS certified organic cotton, which means it is grown without synthetic pesticides or fertilizers and is processed according to strict environmental and social criteria.
How should I care for my Burt's Bees Baby products?
To maintain the softness and integrity of the organic fibers, we recommend machine washing cold with like colors and tumble drying on low heat.
What is your return policy?
We offer a 30-day return window for unwashed and unworn items with original tags attached. Please note that final sale items are not eligible for return.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental US. Expedited shipping options are available at checkout if you need your items sooner.
Do you offer international shipping?
Currently, we ship to the United States and select international territories. Please check our shipping calculator at checkout for specific rates and availability.
How do I know what size to buy for my baby?
Our sizing is based on weight and length rather than age alone. We highly recommend consulting our comprehensive Size Guide found on each product page for the perfect fit.